Better Workflows
A Scheduled Email Needs a Time Zone, Not Just an Hour
Prevent scheduled-email mistakes by making the intended time zone, daylight-saving behaviour and test result explicit before sending.
SOFTWARE · SECURITY · DESIGN
Better Workflows
Map missing data, duplicates and uncertain outcomes before automating a routine task, with a simple example and a practical handover checklist.
Better Workflows
Before You Automate a Repetitive Task, Map the Exceptions
Map missing data, duplicates and uncertain outcomes before automating a routine task, with a simple example and a practical handover checklist.